PixelPuck help
Support
Contact Theo Kremer, the creator of PixelPuck, for bug reports, save problems, accessibility help, and questions about the game.
Email support
Contact Theo Kremer
I’m Theo Kremer, the developer of PixelPuck. Email me about bugs, feedback, accessibility help, or privacy questions.
Opens your email app with a helpful report template. You review and send it.
What to include in a bug report
- Your device model and iOS version.
- Your PixelPuck version or TestFlight build.
- What you were doing and what happened.
- A screenshot, if you’re comfortable sharing one.
Please leave out passwords, payment information, and anything private. We’ll never need your Apple Account password.
Testing through TestFlight? You can also send beta feedback from the TestFlight app.
Saves and progress
PixelPuck saves your progress on your device. The current game does not have account-based cloud saves, so the developer cannot remotely recover a save. If a save appears damaged, contact support before deleting the app or replacing the slot.
Deleting the app may remove your local progress. Offloading the app on iOS retains its data. Device backups are controlled separately by your Apple settings. See privacy choices for deletion details.
Controls and settings
Hold your phone in landscape. Drag on the left side to skate. With the puck, tap the right side to pass, or drag back on the right side to aim and release a shot. Pull in the opposite direction of your shot. The dotted guide shows its path while the action slows.
PixelPuck includes preferences for sound levels, vibration, camera shake, and reduced motion. You can revisit the in-game tutorial to practice the controls.
Release and testing
PixelPuck is in development for iPhone. There is no public App Store release date yet. You can email the developer about future testing opportunities. Android is planned, with no release date announced. Email us about testing opportunities. Sending a request does not guarantee an invitation.
Common questions
01When can I play PixelPuck?
PixelPuck is in development for iPhone. There is no public App Store release date yet. You can email the developer about future testing opportunities. Android is planned, with no release date announced.
02Can I play offline?
Yes. Matches and franchise mode work offline, and progress is saved on your device. You need an internet connection to install or update the game.
03How long is a season?
A regular season has 16 games: eight at home and eight away. The playoffs have four single-game rounds. In the opening story, you take over a club for its final regular-season game before starting your first full season.
04Is there multiplayer?
The current game is single-player. You control your team against computer opponents. Online and local multiplayer are not included.
05What will PixelPuck cost?
The release price has not been announced. The current development build has no ads or in-app purchases. Pricing and purchase details will be confirmed before the public release.
06Can I move my save to another device?
There is no in-game cloud sync or account-based save transfer. Progress is stored on the device, and deleting the app may remove it. Contact support before deleting the app if you have a save problem.